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Jeff Hild has held various positions throughout their career. Jeff began working in 1998 as an Associate Brand Manager at Hasbro, where they managed the Preschool Games category. In 1999, they joined toysmart.com as a Marketing Manager, responsible for organizing the department and developing the brand voice. Jeff then moved to S&H greenpoints, Inc. in 2000 as a Relationship Manager. In 2001, Jeff became a Director at the Council on International Educational Exchange. Finally, in 2005, they became the Senior Vice President of Marketing & Technology at ACIS Educational Tours.

Jeff Hild has a strong education background, with a focus on business and economics. In 1994, they earned a Bachelor of Arts degree in Economics from the University of Michigan. In 1998, they obtained their Master of Business Administration (MBA) degree with a specialization in Marketing from the Georgetown University McDonough School of Business. Additionally, in 1992, they engaged in a study abroad program at the University of East Anglia. Furthermore, in 2019, they attended MIT Sloan Executive Education for a program called "Business Process Design for Strategic Management."