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Mukesh Shah is a Senior Implementation Analyst at ACI Worldwide, with extensive experience in technical support and application management. Previous roles include Technical Support Specialist at Clever Devices and Technical Consultant at 1575 Shah LLC, where responsibilities encompassed setting up IT infrastructure for healthcare environments and training staff on Electronic Health Records. With a 17-year tenure at Western Union, Mukesh held various positions including Application Support Engineer, where database management and ETL processes were key tasks. Earlier career experience includes junior roles in email administration at Information Builders and management at Hariman Cafe. Mukesh holds a Certification in Computer Technology and Applications from Columbia University and a Bachelor of Arts in Applied Math and Statistics from Stony Brook University.