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Dirk-Jan Kroot currently serves as Projectleider pensioencommunicatie at Achmea Pensioenservices since December 2021. Prior to this role, Kroot spent 16 years at Achmea, where positions included Senior pensioenspecialist, responsible for overseeing the Shell client team's pension schemes, and Adviseur levensverzekeringen, providing tailored advice on life and pension insurance. Earlier experience includes roles at Interpolis, where Kroot assessed claims and provided support to intermediaries, as well as positions in planning and customer communication at Van Dal Installaties. Kroot’s career began in various roles through temporary staffing, leading to the development of strong teamwork and interpersonal skills. Dirk-Jan Kroot holds a Bachelor of Business Administration (B.B.A.) in Business Administration from Hogeschool NCOI, completed in 2013.