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Trudy Sutton is an accomplished professional with extensive experience in management within the health and aged care sectors. Currently serving as General Manager Customer Care at ACH Group since 2008, Trudy oversees planning, design, financial management, and clinical governance, ensuring quality service delivery and stakeholder engagement. Previous roles include General Manager Residential Services and Business Development Projects Manager at ACH Group, where Trudy focused on strategic program development and performance improvements. Prior experience includes serving as General Manager at Southern Cross Care (SA & NT) Inc., ensuring compliance with aged care regulations, and as an Aged Care Lecturer at Douglas Mawson TAFE/Morgan & Hay Training, developing competencies in aged care practices. Trudy also held the position of Senior Nurse Unit Manager at The Philip Kennedy Centre, where management of staff and health services was key to driving accreditation and service excellence.