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Salinda Lakmal Ananda is an experienced Information Technology professional currently serving as an Information Technology Support Officer at ACH Group since November 2022. Prior to this role, Salinda held the position of ICT Customer Support at TrackTreads from October 2021 to November 2022 and worked as a Specialist in Billing and Operations at Etisalat Lanka (Private) Limited from July 2017 to January 2019, where notable accomplishments included leading the implementation of the ZTE ZSMART Billing system. Salinda holds a Master’s degree in Information Technology from Charles Sturt University and a Bachelor of Science in Computer Science, Mathematics, and Statistics from the University of Colombo.