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David McCoy is a Technical Business Analyst at ACGI Software since October 2022, specializing in providing support and training for software platforms. Previously, David served as an Implementation Project Manager at Backstop Solutions Group, overseeing project timelines and client efforts. David has also held roles at DealCloud, an Intapp Company, first as a Senior Product Support Specialist managing support escalations for various applications, and earlier as a Tier II Product Support Specialist. David's experience includes leadership positions at AvidXchange, Inc. as a Customer Care Team Coach, and as a Senior Technical Support Specialist. Additional roles include IT Support Analyst at Sonoco and Technical Support Specialist at ACS Technologies. David holds a BBA in Management from Francis Marion University, supplemented with education at Central Piedmont Community College.