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Kevin Gallo has a diverse work experience that spans over two decades. In 1998, they worked as a contractor, providing assistance to various companies in their Y2K compliance plans. From 1999 to 2002, they served as the Manager of Interactive Services at SeaChange International, overseeing the day-to-day operations of their Video On Demand product for hotels. Kevin then progressed to the role of Director of Worldwide Training, responsible for training on SeaChange's product lines globally from 2005 to 2007, and then again from 2008 to 2012. From 2002 to 2015, they also held the position of Sr. Director of Business Development at SeaChange, managing professional services activities for Hospitality VOD and IPTV products. Currently, since 2015, they serve as the Vice President of Project and Support Services at Aceso.

Kevin Gallo attended Northern Essex Community College (NECC) from 1992 to 1994, where they obtained an Associate of Science (AS) degree in Business. After completing their studies at NECC, they then enrolled at Franklin Pierce University from 1994 to 1998. During their time at Franklin Pierce University, they pursued a Bachelor of Science (BS) degree in Business Management and minored in Computer Science. Kevin Gallo's education history includes a strong foundation in business and a minor in computer science.