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Justine Ma has a Bachelor of Business Administration in Finance and Human Resource Management from Simon Fraser University. Justine is a Chartered Insurance Professional (CIP) from the Insurance Institute of Canada. Justine has extensive experience in the insurance industry, working as a Residential Real Estate Underwriter at Acera Insurance, Personal Lines Intermediate Underwriter at RSA Canada, and Commercial Lines Underwriting Assistant at Economical Insurance. In their roles, Justine has demonstrated strong negotiation skills, building rapport with brokerages, data entry, processing new business, endorsements, renewals, and handling underwriting inquiries.