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Johnson Prasad is a seasoned professional with significant experience in team leadership and management. Currently serving as General Manager at Aceolution since June 2022, Johnson previously held the position of Team Lead Manager at Cognizant from November 2017 to June 2022, where responsibilities included leading a cross-skilled team focused on US Mortgage and Payroll, while also managing customer escalation calls and complaints. Johnson holds a Master's degree in Mass Communication/Media Studies from Manonmaniam Sundaranar University, earned between June 2001 and April 2003.