Alexander Zemlyanukhin has a diverse work experience in the field of medical equipment and services. Alexander is currently working as a Field Service Engineer at Accuray, where they provide on-site service support for the company's TomoTherapy and Radixact systems. Prior to this, they worked as a Customer Service Engineer (Expert) at MEDSER Medical Services GmbH & Co. KG for two years.
Before joining MEDSER, Alexander worked at Neusoft Medical as a Service Sales and Service Manager. In this role, they played an active role in establishing and developing the company's subsidiary in Russia. Alexander'sresponsibilities included creating a Customer Relationship Management system, mentoring junior engineers, providing on-site technical service, coordinating the local warehouse, managing spare parts supplies, and monitoring service revenue growth.
Alexander also gained valuable experience at Siemens Healthineers as a Senior Field Service Engineer. Alexander had a remarkable career history of on-site service, specializing in the installation, commissioning, maintenance, and repair of CT and MRI scanners, as well as linear accelerators. Alexander demonstrated strong communication skills in providing technical support and conducting application trainings for customers.
Earlier in their career, Alexander worked as a Technical Support Engineer at Volgograd Public Utility Service, JSC. Alexander'sresponsibilities included programming PBX communication systems, distributing information and communication resources, documenting network topology, and installing and configuring secure teleconference servers.
Overall, Alexander Zemlyanukhin has a strong background in providing technical support and service for medical equipment, as well as experience in managing service departments and developing customer relationships.
Alexander Zemlyanukhin completed their education in a Master's degree in Strahlenphysik und Elektronik / Radio Physics and Electronics from Volgograd State University from 2000 to 2005. In 2010-2011, they obtained a Graduation certificate in Professional Management in Company from The Open University. Additionally, they have obtained various certifications in different areas such as CyberKnife® M6 and VSI System Service Training from Accuray in March 2023, Strahlenschutz an Beschleunigern (SSB S6.3) from Karlsruhe Institute of Technology (KIT) in October 2022, and Servicing of TomoTherapy and Radixact oncology treatment systems from Accuray in February 2022. In 2020, they obtained the Strahlenschutzkurs zum Erwerb der erforderlichen Fachkunde im Strahlenschutz Fachkundegruppe R6.1 certification from Leibniz Universität Hannover. Prior to that, they obtained certifications in different medical technologies from Siemens Healthineers, including Computer Tomography, Magnetic Resonance Tomography, Oncology Therapy Care Systems, Ultra Sound Systems, and X-Ray Systems, with completion dates ranging from 2009 to 2014.
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