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Kirsi Nystén is an experienced communication professional currently serving as a Senior Communication Manager at Accountor Group since May 2019, overseeing all Group-wide communication initiatives. Key responsibilities include the planning and creation of internal and external communications, sustainability reporting, thought leadership development, and crisis communication. Kirsi's notable achievements include the launch of the first Sustainability Report for Accountor Group and the development of Artificial Intelligence methods for communication. Prior roles at Accountor Suomi and Malja BTL Oy involved managing communication during change projects, creating training materials, and enhancing internal and external communication strategies. Kirsi holds a Master of Arts from the University of Turku and an MBA in Communication Management from Haaga-Helia University of Applied Sciences.