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Jillian Parinello is an accomplished marketing and engagement professional with extensive experience in operations and guest services within the entertainment and hospitality industries. Currently serving as the Marketing and Engagement Manager at accesso since February 2021, Jillian has successfully led virtual queueing teams across North America and maintained strong partnerships with Six Flags clients. Previous roles include positions at Erin McKenna's Bakery NYC and Walt Disney World, where exceptional guest service was prioritized. Jillian also has experience in team management and digital marketing, having worked as a Digital Marketing and Communications Intern at Sparta Systems and Editorial Director at Spoon University. Jillian holds a Bachelor of Science in Marketing from Bentley University and a Bachelor's degree in Multi-/Interdisciplinary Studies from the University of Central Florida.