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Daniel Dischino has extensive experience in client care and training management, currently serving as the Manager of Client Care at Access | Information Management since September 2019, where responsibilities include overseeing daily operations for client care across the US and Canada, coaching a team of 36 employees, and collaborating with senior leadership on operational improvements. Prior to this role, Daniel held various positions at Fuze, including Manager of Client Enablement and Client Enablement Specialist, where responsibilities encompassed managing training initiatives for global customers. Daniel's earlier career includes significant leadership roles at Verizon, focusing on sales and service team management, training program development, and achieving key performance metrics. Daniel holds a Bachelor's degree in Mass Communication/Media Studies from Franklin Pierce University.