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Prudence York has extensive work experience, starting in 1990 as the Director of Community Services at Enable. Prudence then joined AccessCNY in 2012 as the Executive Director.

Prudence York has a Master of Arts (M.A.) degree in Rehabilitation Counseling from Syracuse University, which they obtained from 1985 to 1986. Prior to that, they earned a Bachelor's degree in Human Services from SUNY Utica, completing their studies from 1979 to 1980.