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Erika Odonohoe is an accomplished professional with extensive experience in client services and customer success across various healthcare technology companies. Currently serving as SVP Client Services at Access TeleCare since June 2023, Erika previously held prominent roles, including Head of US Customer Success at Ultromics and Vice President of Customer Success at ImageMover, where significant processes within Salesforce were developed to enhance operational visibility. As Vice President Client Services at Access Physicians, Erika built a highly effective department with zero turnover, achieved a 98% renewal rate, and played a crucial role in securing national enterprise healthcare accounts. Erika also has a strong background in leadership and team development from positions held at Wellbe, Inc., Propeller Health, and Emageon, supported by a Master of Business Administration from Wisconsin School of Business and a BA in International Relations from the University of Wisconsin-Madison.