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Nicolas Sahadi, MSc, currently serves as an Implementation Manager at Access Softek, where responsibilities include managing the implementation of mobile and online banking software solutions and overseeing project cycles post-contract. Prior to this role, Nicolas worked as a Learning Technology Consultant at McGraw-Hill Education, focusing on identifying solutions for clients, managing learning solution implementations, and enhancing user engagement, with notable achievements in the GCC region. Nicolas also gained experience as a SharePoint Support Specialist at The International Centre for Sport Security, providing end-user support and facilitating training sessions. Nicolas holds a Master’s Degree in Information Systems: Organisations and Management from The University of Manchester and a Bachelor of Science in Management Information Systems from Lebanese American University.