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Franciszka Polonyi is an experienced Service Manager currently working at accesa.eu since January 2022, where responsibilities include managing customer relations, defining service agreements, and improving service management processes. Prior to this role, Franciszka served as Tower Service Manager with German at Atos IT Solutions and Services A/S, overseeing service level management and quality. Previous experience includes positions as an Economist for external accounting at Bosch Service Solutions, Customer Service Representative at Teleperformance Portugal, and Administrative Manager at Haushaltshilfe Polonyi. Franciszka holds a Bachelor's Degree in Economical Sciences from The Vest University of Timisoara and a high school diploma in Commercial Business Management.