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Thomas Rainer's work experience includes being a Network Operations Center Technician at Accelecom since October 2022 and at Georgia Public Web, Inc. since May 2022. Prior to that, they were a Supervisor Client - Service Assurance at Verizon VES from February 2017 to September 2017. Thomas also worked as a Repair Technician at XO Communications from June 2011 to February 2017.

Thomas Rainer obtained a Bachelor's degree in Telecommunications Management from DeVry Institute of Technology Atlanta, where they studied from 1995 to 1998.