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Jonathon Knight (JK) has a strong background in leadership and customer service. Jonathon held the role of Chief Customer Officer at Accela starting in September 2017. Prior to that, they served as VP Global Services and Customer Care at Ooyala from June 2013 to December 2016. Jonathon was the CEO of Infinian from May 2009 to February 2013. In 2008, they were an advisory board member and later became the VP of Solutions at SMaSh, a Mark Cuban funded company. From January to November 2007, JK was the VP Global Services at Agile Software, Inc. Jonathon co-founded JRG Software, where they served as CEO from October 2001 to January 2006. Before that, they were a Biz Dev Manager at Siebel Systems Inc. in 2000 and served as the Director of Services at OnLink Technologies from June 1998 to October 2000. In 1996 to 1998, they were the Director of Services at PeopleSoft, where they grew the Supply Chain consulting organization. JK began their career as a project manager at Red Pepper Software, which was later acquired by PeopleSoft.

Jonathon Knight attended Carnegie Mellon University from 1986 to 2001, where they studied Industrial Engineering. No specific degree information is provided.