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Aaron Maxfield has a diverse work experience in the technical support field. Aaron started their career as a DirecTV Help Desk Agent at DIRECTV for BUSINESS in 2012, assisting customers with billing and troubleshooting receiver issues. From 2013 to 2014, they worked as a Geek Squad Agent at Geek Squad, where they diagnosed and repaired home desktops, laptops, phones, and tablets. Aaron also provided over-the-phone computer repair as a Geek Squad Help Desk technician. In 2015, they joined Simple Systems as a Field Technician, providing on-site computer repair and maintenance services to small and medium-sized businesses. Aaron then worked as a Technical Support Engineer at Symantec from 2019 to 2020, supporting enterprise-grade environments equipped with Symantec Data Loss Prevention software and gaining advanced troubleshooting skills. Currently, they are a Technical Support Engineer at Accela, leveraging their knowledge in JAVA, HTML, REST/SOAP API, SQL, and XML to provide customer service and resolve SaaS-focused technical issues.

Aaron Maxfield attended Salt Lake Community College from 2018 to 2019, where they were working towards an Associates Degree in Computer Science.