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Malin Hultgren has extensive experience in customer success and HR management, primarily at Accedo.tv since August 2014, where current responsibilities include serving as a Customer Success Manager and previously as a Product Specialist, transforming video experiences for clients. Prior roles encompass HR leadership across EMEA and Latin America, focusing on global HR processes and internal communications. Malin's career also includes IT consulting at Connecta and Cybercom, where significant contributions were made to intranet development and multinational web content management. Educational credentials include an ITIL certificate and training in business communication and organizational development.