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Kevin Haney is a dedicated Customer Experience Manager at Academy Music Group since March 2022, focusing on enhancing experiences for Fans and Artists across various venues. Previous roles include Duty Manager for Mamma Mia! The Party, Experience & Entertainment Manager at Hamleys of London, and Playwork Coordinator at Awesome cic. Kevin Haney has extensive experience with Merlin Entertainments, where responsibilities included managing performance and operations for attractions like Shrek's Adventure! London and the London Dungeon. Early career contributions also include acting for The Ghost Bus Tours and various roles as a professional actor and drama teacher. Kevin Haney holds a Bachelor of Arts in Performing Arts from the University of Hertfordshire and a Level 3 Award in Leadership and Management from the Institute of Leadership and Management.