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Ketan D. Kansara has a BSc IT (Hons) degree in Information Technology from The Manchester Metropolitian University. Ketan D. has a wide range of experience in IT support roles, including positions at Academia - the Technology Group, Imperial College London, Capita, and various other companies. Ketan has provided technical support, hardware and software repairs, and advisory services in different sectors. Ketan D.'s expertise includes working with Apple systems, Microsoft Office, network support, and managing deployments of iPads. Ketan D. has a solid foundation in IT infrastructure support, customer service, and resolving technical issues across various platforms.