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Nikki Talbot is an experienced customer service professional with a robust background in managerial roles, currently serving as the Customer Service Manager at Absolute Collagen since October 2022. Previous experience includes a similar position at SOCOTEC from November 2021 to September 2022 and an extensive tenure at the British Heart Foundation from August 2012 to November 2021, where Nikki held multiple roles including Customer Care Manager and Feedback Manager. Nikki's career began at British Airways, where significant roles included Cabin Crew and Customer Service Trainer from June 1997 to April 2011. Nikki Talbot holds a BA (Hons) in Modern Languages & International Marketing, specializing in French and Russian, from Northumbria University.