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Gwendolin Roberts has a range of experience in the banking industry, starting with their most recent role as a Transactional Banking Specialist at Absa Group since January 2020. In this position, they focused on client acquisition, cross-selling, and up-selling initiatives, specifically within the business and high-value segments. Their responsibilities included understanding clients' cash management cycles and offering the appropriate electronic channel and services. Gwendolin also worked on growing and retaining a portfolio of top transactional banking clients.

Prior to this, Gwendolin worked as a Business Investment Specialist at FNB South Africa from March 2018 to January 2020. Before that, they had various roles at Absa and Barclays Africa Group Limited, including Investment Risk Advisor in the business bank and Private Banker at Absa. At Barclays, they worked as a Transactional Banker in commercial banking.

Overall, Gwendolin Roberts has had extensive experience in transactional banking, business investment, and private banking throughout their career.

Gwendolin Roberts has a Postgraduate Diploma in Management Practice with a specialization in Strategic Sales Management NQF8 from the Graduate School of Business University of Cape Town, which they obtained from 2013 to 2015. Gwendolin also has an Advanced Certificate in High-Value Payments from the Payments Association of South Africa, obtained in 2023. In 2022, they completed an Electronic Payment Programme at the Payments Association of South Africa. Prior to these qualifications, they obtained a National Certificate in Financial Markets & Instruments NQF 6 from the Academy of Financial Markets in 2012. Gwendolin also completed a National Certificate in Banking: Sales & Relationship Management NQF5 through the ABSA Learnership from 2008 to 2010. Gwendolin completed their secondary education at Montagu High School in 1996. Additionally, they have obtained several certifications, including an Electronic Payment Programme certification from the Payments Association of South Africa in 2022, an Acting course certification from Lights Camera Action Cape Town in 2017, and a Regulatory Examination Certificate from the Financial Services Board in 2011.