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Roel Koppes is an experienced professional in customer success and vendor management, currently serving as the Enterprise Customer Success Manager for EMEA at Mambu since May 2022, focusing on enhancing the success and retention of European financial institutions. Prior to this role, Koppes worked at ABN AMRO Bank N.V. as a Vendor Manager, overseeing supplier spend of approximately EUR 600 million while ensuring effective supplier relationships and performance management. Additional experience includes serving as the Interim Business Development Manager for Robert Walters, co-founding Lemon Bouw, and founding TIQQ Media B.V. Koppes began a career at Accenture as a Management Consultant, specializing in implementing CRM solutions. Academically, Koppes holds an MSc in Graduate General Management from Nyenrode Business University and a Bachelor's degree from Business School Notenboom Maastricht.