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Michal Bajza is an experienced professional in customer support and care, currently serving as the Customer Care Team Leader and Head of Client Support at Abion, where the individual has worked since August 2020. Prior to this role, Michal held the position of ZVV-Contact Agent at Zürcher Verkehrsverbund ZVV from August 2019 to July 2020, and worked as a Customer Satisfaction Consultant at BrandIT GmbH from June 2016 to June 2019. Michal's career began as an International Flight Attendant with Swiss International Air Lines, from November 2012 to May 2016. Educational qualifications include studies at KV Zürich Business School and a degree from Hotel Academy Zilina in Slovakia, focusing on Hotel, Economics, and Management from 2004 to 2009.