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Gerald Schiera currently serves as a Customer Service Advocate at ABC Medical, Inc. since August 2023. Prior to this role, Gerald held various positions at Convey Health Solutions, including Senior Operations Supervisor, where responsibilities included managing call center operations, hiring and training staff, and coordinating client interactions. Gerald's experience in customer service began with roles at QVC and AEGIS Communications, along with a background in diabetic sales at Liberty Medical LLC. Earlier career highlights include production and camera operation roles at multiple media companies. Gerald holds an Associate’s Degree in Cinematography and Film/Video Production from Full Sail University, and a high school diploma from Port Saint Lucie High School.