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Ksenia Sergeeva has extensive experience in various roles related to Salesforce and CRM implementation. Ksenia has worked as a Lead Salesforce Solution Architect at ABBYY since November 2022. Prior to that, they served as the Director of Global Sales Operations at ABBYY from August 2021 to November 2022. Ksenia also held the position of Head of Salesforce Development at ABBYY from September 2019 to July 2021, and worked as a Business Analyst from March 2017 to August 2019.

Before joining ABBYY, Ksenia worked at Roche as a CRM support specialist from June 2014 to July 2016. Ksenia also gained experience as a Consultant Salesforce CRM at CT Consulting - Salesforce.com Reseller from April 2013 to June 2014. In this role, they were involved in capturing customer business requirements and developing system and project documentation.

Additionally, Ksenia worked as an Account Manager at HiConversion from July 2012 to February 2013. Overall, they have a strong background in Salesforce, CRM, and project management.

Ksenia Sergeeva obtained a Bachelor's degree in Business Informatics from the Higher School of Economics from 2009 to 2013. In addition, they have obtained certifications such as the 201 CLM Essentials Certification from Apttus in February 2019, Salesforce Certified Sales Cloud Consultant from Salesforce in 2019, and Salesforce.com Certified Administrator from salesforce.com in 2018.