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Adam Ortiz is an experienced technology support professional with a strong background in help desk and technician roles. Currently serving as a Deskside Support Technician at ABBTECH since December 2019, Adam has previously worked as a Helpdesk Technician at A+ Technology and Security Solutions, where responsibilities included resolving end-user issues related to PCs, CCTV, and access control systems. Earlier experience includes a Help Desk Specialist position at Global Computer Systems, providing remote support and exceptional customer service. Adam's career began at Walmart as an overnight associate and is supported by a degree in Computer Repair and Networking from Hunter Business School.