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Ella Gould has extensive work experience in various customer service and management roles. Ella'smost recent position was as the Head of Service at Abbott Lyon, where they have been employed since 2020. Prior to that, they worked as a Service Operations Manager and a Customer Service Manager at the same company. Ella also worked as a Recruitment Consultant at Qurious Associates Limited from January 2020 to September 2020. Before that, they gained experience as an Associate Consultant at Robert Half from April 2019 to January 2020. Ella's previous roles include working as a Customer Service Team Leader at Brabantia from November 2016 to April 2019, a Supervisor at Pandora from September 2015 to November 2016, and an Assistant Manager at COOK from September 2010 to September 2015.

From 2011 to 2014, Ella Gould attended Cardiff Metropolitan University, where they pursued a degree in Business Management. Ella'sfield of study primarily focused on Business, Management, Marketing, and Related Support Services.