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Alicia Bouvet is an experienced professional in customer care and operations management, currently serving as a Customer Care Executive for Abbey Ireland & UK since September 2018. Prior to this role, Alicia held various positions at E-Voyages Group from October 2014 to May 2018, including Operations Manager, Operations Supervisor, and Operations Executive, where responsibilities encompassed recruitment, team performance monitoring, and client management for travel services in North America and long-haul markets. Alicia's earlier experience includes roles at Castel camping Séquoia Parc as a Front Desk Receptionist, Chelsea Academy as a Foreign Language Assistant, and Le Groupe La Poste as a Front Desk Clerk. Alicia holds academic qualifications from Université de Poitiers and the University of Galway.