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Tsu H. has a diverse range of work experience in the technical and support fields. They started their career at Alliance Computers as a Technician/Sales Associate, providing physical and phone support for PC parts, repair, and setup. They then moved on to Foot Locker as a Help Desk Analyst, where they resolved onsite errors remotely for POS systems across multiple store locations. Tsu H. also worked at Technisource as a Technical Support Analyst, creating and resolving Helpdesk tickets for a dedicated client. At Hewlett-Packard, they served as a Computer Information Specialist, training associates on HP products and completing weekly call reports. Tsu H. also worked at D&H Distributing as a West Coast Regional Sales Rep, managing accounts, negotiating product prices, and exceeding sales goals. They then transitioned to Prelude Services as a Technical Support Analyst, providing support for over 200 applications and utilizing their PC hardware and software skills to resolve client concerns. Tsu H. continued their technical support career at Macerich as a Service Desk Technician, providing support for users across various departments. Currently, Tsu H. is working at Abacus Group as a Lead Technical Support Engineer, where they support a large client base and collaborate directly with clients to create support solutions for new projects.

Tsu H. attended DeVry University from 2010 to 2013. However, no specific degree or field of study is provided in the information. Alongside their education, Tsu H. obtained certifications in "MTA - Windows Operating System Fundamentals" from Microsoft in November 2018, and an "ITIL Foundation Certificate in IT Service Management" from PeopleCert Education in March 2023.