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Pramod Maharana has extensive experience in the IT industry. Pramod is currently working as the Lead - Service Desk and IT Operations at AAM - American Axle & Manufacturing since February 2022. Prior to this, they held various managerial positions at Atos Syntel from April 2018 to January 2022, where they managed multiple portfolios including Global Command Center, Global Service Desk, IT Operations, Incident Management, Problem Management, Change Coordinator, and Network Operations Centre. Pramod also worked as an Associate Operations Manager at Cognizant from August 2011 to March 2018, a Consultant at Tata Consultancy Services from October 2010 to August 2011, a NOC Engineer at Firstsource from June 2008 to October 2010, and a NOC Engineer at Microland Limited from July 2007 to June 2008.

Pramod Maharana completed their Bachelor of Engineering (BE) degree from DRIEMS University from 2002 to 2006. Prior to that, they attended Kendriya Vidyalaya in the year 2001. In terms of additional certifications, they obtained the Amazon Web Services SysOps Administrator - Associate certification from Amazon Web Services (AWS) in September 2019. Pramod also holds certifications in ITIL Service Operation and ITIL Continual Service Improvement from AXELOS Global Best Practice in 2019. Additionally, they have certifications in PRINCE2® Foundation Certificate in Project Management from PeopleCert and Certified Scrum Master from Scrum Alliance in 2019 and 2018 respectively. Pramod Maharana also has the Cisco Certified Network Associate certification, ITIL Foundation Level certification, and Microsoft Certified Solutions Expert (MCSE) certification, but the dates of obtaining these certifications are not provided.