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David Smith is the President Global Operations & Vice President AAK AB at AAK. David has over two decades of experience in the field of customer success and operations excellence.

David started their career at Anaplan in October 2016 as the Director of Customer Success Special Operations. In this role, they were responsible for leading a team of customer success experts and overseeing the development of a new standard for Anaplan modelling.

In January 2018, David was promoted to Vice President of the Operational Excellence Group. In this role, they continued to lead the development of the new standard for Anaplan modelling, as well as Empowering and enabling the Ecosystem (BP’s, Partners, Customer Care, Customer COE) to be experts. David also became a best practice process & content creator.

In December 2019, David left Anaplan to join AAK AB as their President Global Operations & Vice President. In this role, they are responsible for leading the company’s global operations and driving operational excellence across all functions.

David Smith reports to Johan Westman, President and CEO. They are on a team with Sten Estrup - President Asia. Vice President AAK AB, Tim Stephenson - President Global Sourcing & Trading, VP AAK AB, and Octavio Díaz De León - President AAK USA and North Latin America. Vice President AAK AB.