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Junette S. is a seasoned professional with extensive experience in customer service and management across multiple industries. Currently serving as an MSC at AAA Northeast, Junette focuses on customer onboarding and marketing strategies for B2C customer segments. Previous roles include Lead Area Manager at Quality Building Services, overseeing operations for over 48 locations and managing client relations, as well as a Manager in Customer Success at Allied Universal, where Junette developed a client management system and fostered sustainable client relationships. Additionally, Junette has held roles as a Customer Service Specialist at Banter, and Fire Life Safety Director at both World Wide Plaza and Alliance Security, ensuring safety protocols were adhered to. Junette holds a degree from the University of Phoenix, completed between 2016 and 2021.