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Thomas Dodson is a skilled Technical Support Specialist with extensive experience in customer service and technical assistance. Currently employed at A3 Solutions since September 2021 and Live Nation Entertainment since July 2021, Thomas performs duties such as ushering and ticket taking, ensuring a positive guest experience and maintaining venue standards. Prior to these roles, Thomas served as a Technical Support Specialist at Canon USA from June 1991 to February 2007. Thomas holds a Bachelor of Science degree in Computer Science from Hofstra University.