Jenna Schoettker is a seasoned professional with extensive experience in accreditation and customer service. Currently serving as a Senior Accreditation Specialist at A2LA since May 2016, Jenna has held several roles including Accreditation Specialist and Accreditation Officer, focusing on ensuring compliance with ISO standards, conducting desk audits, and enhancing the customer experience through training and portal improvements. Prior to A2LA, Jenna worked as a Sales Associate at Comics To Astonish, delivering exceptional customer service, and as a Biological Science Aide at USACEHR, where Jenna analyzed samples using advanced chromatography techniques. Additionally, Jenna has experience in the amusement industry as a Park Representative/Supervisor at Adventure Park USA, responsible for ensuring visitor safety and mentoring staff. Jenna earned a Bachelor of Science in Mathematics from Grove City College in 2014.
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