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Mercy Smith is an experienced professional in the hospitality and financial services sectors, currently serving as an Account Specialist at American 1 Credit Union since May 2017. With a background that includes roles such as AYS Agent at Dubai Marriott Hotel Al Jaddaf and Executive Apartments and Hospitality Professional at Hilton Head Marriott Resort and Spa, Mercy has prioritized providing exceptional guest services throughout the career. Additionally, experience as a Front Office Agent at Renaissance Philadelphia and a Housing Supervisor at First Iraq Contracting Company further enhances the skill set. Mercy is also pursuing a degree in Hospitality and Tourism Management from IUSB, complementing a foundational education from Kenyatta University, where a degree was obtained in 2009.