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Sebastian Sommerauer is an accomplished IT professional with extensive experience in ServiceNow development and operations. Currently serving as a freelance ServiceNow Developer at expertsnow.at since March 2021, Sebastian also holds the position of Senior Operations Developer at A1 Digital since January 2018. Prior roles include a progression at Tricentis from April 2013 to December 2017, culminating in the role of Lead Engineer Operations, and holding various support positions including Head of 2nd Level Support, 2nd Level Support, and 1st Level Support.