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Matteo Busalacchi is a skilled communications professional with extensive experience in customer communications and marketing. Currently serving as Manager of Customer Communications & Content at A Place for Mom since October 2019, Matteo has successfully guided product and leadership teams during the launch of NursingHomes.com. Previous roles include Customer Solutions Specialist, where Matteo managed over 100 technical escalations and led marketing efforts that achieved high email campaign delivery and open rates, and Customer Solutions Coordinator, focusing on outreach to partner organizations. At Seattle University, Matteo contributed as Interim Marketing Coordinator, organizing communications for events and overseeing newsletters for alumni, and as Vice President of Communications for the American Marketing Association, creating strategic communication plans. Matteo holds a degree in Strategic Communications with a minor in Business Administration from Seattle University.