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Nicholas Grady is a seasoned operations professional with extensive experience in production management and safety engineering. Currently serving as Plant Manager at A. O. Smith Corporation since June 2015, Nicholas directs a team of 150 to achieve world-class quality in water softener production. Previous roles include Operations Manager and Production Manager, where significant improvements in efficiency and quality were achieved, such as reducing repair rates by 25% and increasing on-time delivery to 97%. Nicholas also held various supervisory and analyst positions, demonstrating a strong background in process optimization, capacity planning, and employee safety. Nicholas holds an MBA in Operations Management and dual bachelor's degrees in Occupational Health & Industrial Hygiene and Environmental Health from Purdue University.