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Luana is first point of contact for all their seniors so you and your loved ones will get to know her really well. As the Care Manager, Luana oversees Case Management which starts with sending one of their trusted Case Managers from the A1 Care Family to you for your initial home care evaluation. They will travel to wherever you are, at home or the hospital, to sit down with you and assess exactly what your needs are and how they plan to take care of them.