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Aviraj B. is a seasoned operations professional with extensive experience in managing and optimizing business performance across diverse roles. Currently serving as a Senior Operations Manager at 91Springboard since June 2022, Aviraj previously worked at OYO from July 2019 to June 2022, where roles included Cluster Manager and Venue Manager, focusing on delivering exceptional customer experiences and setting strategic business objectives. Prior to OYO, Aviraj held the position of Operations Manager at Elite Group, overseeing payment operations, and served in various capacities at Justdial, enhancing customer service and satisfaction. Aviraj holds an MBA in Marketing from SVKM's Narsee Monjee Institute of Management Studies and a BCom in Marketing from the University of Calcutta.