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Dana Botis is a Senior Engineering Manager at 8x8 since January 2019, responsible for leading and supporting engineering teams, defining onboarding strategies, evaluating team members, and guiding feature design within a microservices architecture. Previously, Dana held roles as a Staff Software Engineer and Senior Software Engineer at 8x8, focusing on scalable contact center solutions, concurrency issues in microservices, and implementing testing frameworks. Prior experience includes working as a Java Developer at Tora Trading Services and as a Virus Researcher at Bitdefender, specializing in malware analysis. Dana holds a Master's degree in Computer Science and a Bachelor's degree in Mathematics and Computer Science from Babes-Bolyai University.