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Diana Pelayo is a skilled healthcare professional with extensive experience in nursing and customer service. Currently serving as a Contact Center Agent and Registered Nurse at 83bar since September 2021 and as a Captioner at Rev.com since June 2022, Diana has previously held positions as a Pediatric Gastroenterology Nurse at Ascension and a Charge Nurse in the Neonatal Nursery at Laredo Medical Center. Earlier roles in customer service were at Forever 21 and Hollister Co. Diana holds a Bachelor of Science in Registered Nursing from The University of Texas at Arlington and an Associate of Science in Registered Nursing from Laredo Community College.