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Magdalena Ciesielska serves as a Service Delivery Manager at 7N since April 2021, bringing extensive experience from BT for Global Business, where roles included Lead/Senior Commercial Contract Manager and Team Manager for Global Shared Services Operations from July 2007 to January 2021. In these positions, Magdalena excelled in leading operational and commercial teams, managing resource planning, and developing KPIs. Responsibilities encompassed overseeing large-scale service migration projects, maintaining relationships with customers and suppliers, and ensuring timely delivery of services across global teams. Educational credentials include a degree from the University of Kard. S. Wyszyński in Warsaw.