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Mahmoud Dahy has held various roles in the educational technology industry since 2009. Mahmoud began their career as a Senior English Instructor at Elmanara International Academy. In 2012, they became a Content Developer and Instructional Designer at ITI, where they were responsible for providing an introduction to Courseware Design and Development. In 2013, they moved to 5Learn as an eLearning Specialist and Instructional Designer, writing content for courses and working with the development team using HTML5. In 2014, they joined Excent Corporation (7 Mindsets Division) as Director of eLearning and Online Programs, and concurrently held the role of Director of Product Development at 7 Mindsets. Mahmoud also held a part-time role as an Instructor at Kids 4 Coding, teaching programming skills to K12 students.

Mahmoud Dahy's education history includes a Post Graduate Degree from the Information Technology Institute (ITI) in eLearning and Content Development from 2012 to 2013, a Diploma in Business from Lehigh University in Global Village for future leaders of business and industry in 2011, a Bsc from Minia University in Computer Science from 2007 to 2011, and a Diploma; Egyptian high school; Bachelor of Science from Pioneer High School in Computer Science from 2005 to 2006. Additionally, they obtained an AWS Cloud Technical Essentials certification from Amazon Web Services (AWS) in March 2022.