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Amy Castillo has a diverse work experience in the document management industry. Amy started their career in 1999 at American Document Management, where they worked as an Electronic Processing assistant for over 12 years. In 2011, they joined Infotrieve as a Library Assistant for two years. Amy then moved to 5i Solutions, Inc. in 2013, where they held various roles including Document Technician, Assistant Project Manager, Production Supervisor, and Asst. Site Manager. Currently, they are serving as a Site Manager at 5i Solutions, Inc.

Amy Castillo attended Mena High School from 1993 to 1997. During this time, they did not pursue a specific degree or field of study. Following their high school education, they enrolled at Centro Cultural de Lenguas from 1997 to 1998, where they focused on studying Spanish and English languages.