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Ahmad M. Awd is a seasoned professional in customer service and business development with extensive experience across various roles. Currently a Business Development Specialist and Customer Support Team Lead at 360Imaging since April 2019, Ahmad manages customer accounts, addresses medical queries, schedules appointments, and provides technical support. Previous experience includes roles at Vodafone Business and Vodafone, where Ahmad was involved in training, customer support, and complaints resolution. Earlier career phases involved marketing and sales responsibilities at Cloud Communication and other organizations, focusing on developing marketing campaigns and managing customer relationships. Ahmad holds a Bachelor of Media and Mass Communications from Misr University for Science and Technology.